JMA A/S - Remote Desktop and DSM9 outage issues – Incident details

All systems operational

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Remote Desktop and DSM9 outage issues

Resolved
Operational
Started 5 days agoLasted about 23 hours

Affected

Drift DSM 2016

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

Drift DSM Business Central

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

WEB

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

Drift - Webhosting

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

Drift - API Gateway

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

Drift DSM 2009

Partial outage from 12:25 PM to 1:20 AM, Operational from 1:20 AM to 11:13 AM

Updates
  • Resolved
    Resolved

    We will return to our normal operational monitoring and close this incident.

    Happy Easter.

    We will return to our normal operational monitoring and close this incident.

    Happy Easter.

  • Monitoring
    Monitoring

    Together with TDC, we have changed their Router at our place and we are up and running again.

    Together with TDC, we have changed their router and we are up and running again.

  • Investigating
    Investigating

    We have brief outages on our TDC fiber, we are investigating the cause together with TDC.

    We short outages on our TDC fiber, we are investigating the cause together with TDC.