Notice history

Completed
23/04, 2025 at 21
Completed
23/04, 2025 at 21
Maintenance has completed successfully
In progress
23/04, 2025 at 17
In progress
23/04, 2025 at 17
Maintenance is now in progress
Planned
23/04, 2025 at 17
Planned
23/04, 2025 at 17
We have identified an underlying technical challenge in one of our systems, which has impacted the stability of virtual servers in several instances this morning. To ensure operational reliability for all customers, we will be performing a scheduled maintenance this evening, Tuesday at 7:00 PM.
The work is expected to cause operational disruptions between 7:00 PM and 11:00 PM. This is not a general challenge that affects all of you, but as a precaution, we are implementing maintenance broadly to ensure stability.
We apologize for the inconvenience.
We have identified an underlying technical challenge in one of our systems, which in several cases has affected the stability of virtual servers this morning. To ensure reliability for all customers, we will perform a scheduled maintenance tonight, Tuesday at 19:00.
The work is expected to cause disruptions between 19.00 - 23.00. This is not a general challenge that affects all of you, but as a precaution we are carrying out the maintenance widely to ensure stability.
We apologize for the inconvenience.

Resolved
10/04, 2025 at 13
Resolved
10/04, 2025 at 13
This incident has been resolved.
Monitoring
26/03, 2025 at 14
Monitoring
26/03, 2025 at 14
We are up and running with Remote Desktop access via our other fiber. We still have packet loss on the TDC fiber, but much less now. TDC will update and restart our Fiber equipment tonight at 1:00 AM. So there will be an outage between 1:00 AM and 2:00 AM tonight.
We are running with access to Remote Desktop via our other fiber. We still have packet loss on the TDC fiber, but much less now. TDC will update and restart our Fiber equipment tonight at 1.00 am. So there will be outages between 01.00 and 2.00 tonight.
Identified
26/03, 2025 at 13
Identified
26/03, 2025 at 13
Unfortunately, the problem has returned. We expect to have an alternative Remote Desktop access solution in place shortly.
Unfortunately, the issue has returned. We expect to have an alternative access to Remote Desktop in place shortly.
Monitoring
26/03, 2025 at 13
Monitoring
26/03, 2025 at 13
We have had a brief outage on our TDC fiber, we are investigating the cause together with TDC.
We have had a short outage on our TDC fiber, we are investigating the cause together with TDC.
Investigating
26/03, 2025 at 12
Investigating
26/03, 2025 at 12
We are currently investigating the cause of this and will return with an update as soon as possible.
Remote Desktop and DSM9 login issues
We are currently investigating this incident.

Opdatering til DSM BC

Completed
18/03, 2025 at 22
Completed
18/03, 2025 at 22
Vedligeholdelsen er gennemført
In progress
18/03, 2025 at 19
In progress
18/03, 2025 at 19
Vedligeholdelse er nu i gang
Planned
18/03, 2025 at 19
Planned
18/03, 2025 at 19
Vi laver en programopdatering til DSM Business Central tirsdag den 18. marts 2025 mellem kl. 20.00-23.00.

Du må ikke arbejde i systemet i dette tidsrum.

Du kan finde releasebeskrivelse for DSM9 allerede nu ved at logge ind på jmaforum.dk

Ved behov er vores support klar ved telefonen på 8711 0000 fra kl. 8.00 onsdag d. 19. marts 2025.

In English:

We are planning a program update for DSM Business Central on Tuesday, March 18 at 20.00-23.00.

You cannot work in the system during this time.

JMA A/S - Notice history